We urge our drivers/employees to be on time, if not always then most of the time. Especially for first pickups of the day, that’s where your entire day will be impacted if you are running late.

Another thing we focus on is having safest behavior possible. Based on our cameras and sensors in trucks, we tend to see most issues revolving around following distance. Make sure to keep at least 3 seconds between you and vehicle in front of you. Our trucks are equipped with alerts which will notify you if you are following close, make sure to follow them and start increasing your following distance as soon as those alarms are triggered.

Lastly, we do not tolerate disrespectful behavior towards our staff or any of our shippers staff whatsoever. Acting this way ruins our company reputation and can directly affect our partnership with some of these shippers. If you are experiencing any difficult time with any of the shippers or their staff, make sure to reach out to us and hold off on escalating situation further.